Terms of Use

App: Twentymind

Last updated: 5 November 2026

1. Provider and scope

These terms apply to the use of the Twentymind app. The provider is:

If you download the app from the App Store, Apple's standard Licensed Application End User License Agreement also applies to your licence to the app: www.apple.com/legal/internet-services/itunes/dev/stdeula. These terms supplement it.

2. What Twentymind offers

You enter a topic, and the app creates a researched audio course of about 20 minutes: 10 lessons of roughly 2 minutes each, spoken by two synthetic voices, in English, German, Spanish, French or Italian, with a source list. Before a new course is made, the app looks for a matching existing course in the library. You can have existing courses translated into another of these languages. The first lesson can usually be played after a few minutes, and the rest follows; we do not promise fixed times. The app needs an internet connection.

3. Account and age

At first launch the app creates an anonymous account. You find its account ID under Profile; please note it down if you may want to contact us later. To get a purchased subscription back on a new device, use “Restore purchases”. Twentymind is made for adults. You may use the app and take out a subscription if you are at least 18 years old.

4. Subscriptions and course credits

• There are two subscriptions, each monthly or yearly: Twentymind with 5 new courses per month, whose courses are always public, and Twentymind Pro with 10 new courses per month and the option to create private courses. Listening to the library is included in both. You see prices and periods in the app and in the store before you buy.
• There is no free trial. Credits for new courses start with the first paid period.
• A new course costs 1 credit, a translation of an existing course 0.5 credit. Credits apply to the month they are granted for, expire at the end of that month, have no cash value and cannot be transferred. If a creation fails or the filter rejects a topic, no credit is used.
• Subscriptions renew automatically for the chosen period unless you cancel at least 24 hours before it ends. You cancel in the subscription settings of Google Play or of your Apple account. Deleting the app or the account does not end a subscription.

For purchase and payment your contract partner is Google or Apple; payment, cancellation and refunds follow their terms. Your statutory rights as a consumer, including the right of withdrawal, remain unaffected. In the app under Profile, “Manage subscription”, you find subscription management and the section “Withdraw from the contract”, with a direct link to the store concerned, where you declare the withdrawal and get your money back.

5. AI-generated content, not advice

All courses are created automatically by AI, without review by a person. The app labels them as “AI-generated” before you play a course. The voices are synthetic and do not imitate real people. The courses aim to give a clear overview of the essentials. They can still contain errors, gaps or outdated information; check important statements against the source list.

Courses on health, law and finance are general information and not advice. They do not replace the advice of a doctor, a lawyer or a financial adviser. Courses about books are based on reviews and secondary sources, not on the book's text, and have no connection with the author or publisher.

6. Public library and rights of use

New courses are public by default. Before you create your first course, you agree once that your courses appear in the library. Everyone who uses the app can listen to public courses; who created a course is not shown. A public course stays in the library even if you delete your account, then without any link to you. With Twentymind Pro you can mark a course as private when you create it.

The app, the courses and the audio are protected by copyright. You may listen to the courses in the app for your own personal use. Copying, redistributing, automated extraction of the library or circumventing technical protection is not allowed.

7. Content rules

Any topic is allowed, except:

• concrete instructions on dosages, weapons, drugs, self-harm or crimes;
• sexual content involving minors;
• hate or extremist propaganda, including reproducing manifestos;
• topics about private individuals or containing personal data.

True crime and extremism are covered factually, without glorification. An automatic filter checks every topic before creation and every course before publication. You may not circumvent the filter or the quotas, use the topic to make the AI follow other instructions, or use the app by automated means.

8. Reporting, moderation and point of contact

You can report any course in the app, or by email to support@gamificationlp.com. We review reports promptly and remove or restrict courses that break these terms or the law. When we remove or restrict a course, we give the reason. You can block a creator's courses in the app. If we suspect a serious criminal offence, we inform the competent authorities.

The single point of contact for users and for authorities under the Digital Services Act is support@gamificationlp.com. You can reach us in German and English.

9. Availability and changes to the app

Twentymind depends on third-party services, such as AI and storage providers. We aim for uninterrupted operation but cannot promise it. We may pause the creation of new courses temporarily, for example during outages, abuse or when capacity is used up; the library stays available in that time. We keep developing the app and may change features as long as the core of the subscription is kept.

10. Liability

We are liable under the statutory provisions for intent and gross negligence and for personal injury. For slight negligence we are liable only for personal injury. Your statutory warranty rights remain unaffected.

11. Deleting and blocking accounts

You can delete your account at any time in the app under Profile. Please also cancel a running subscription at the store. We may block an account that seriously or repeatedly breaks these terms; we then give the reason.

12. Changes to these terms

If we change these terms, we inform you in the app. Changes that materially restrict your rights apply to a running subscription only with your consent.

13. Governing law and jurisdiction

Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods and the conflict-of-law rules. As a consumer you keep the protection of the mandatory provisions of the country where you habitually reside. Claims against consumers are subject to the statutory place of jurisdiction.

General information on consumer dispute resolution is available at consumer-redress.ec.europa.eu.

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